Shipping / Digital Delivery Policy

Picture Perfect Productions sells digital streaming access only. We do not ship physical discs, USB drives, or other tangible media.

1. What you receive

• Instant (or near-instant) online access to stream the purchased film on our website after successful payment
• For rentals: access for the stated rental duration
• For buys: ongoing streaming access on this platform subject to our Terms

2. Delivery method

Content is delivered via secure online streaming (CDN). No postal or courier shipping applies. Delivery is complete when streaming access is unlocked for your purchase.

3. Delivery timeframe

• Standard: access is typically available immediately after successful checkout confirmation
• Occasional delay: in rare cases (payment verification or system load), access may take up to a few minutes

If access is not available within 30 minutes of a successful charge, contact support@pictureperfectproductions.org with your payment reference.

4. How to watch

1. Complete rent or buy checkout for a title
2. Return to the film page or My access / watch link provided after purchase
3. Stream in a supported modern browser with a stable internet connection

5. Technical requirements

You need a compatible device, current browser, and sufficient bandwidth for HD streaming. Poor connectivity may affect playback quality but does not constitute non-delivery if access was granted.

6. Failed delivery

If payment succeeded but access was not granted, see our Refund & Cancellation Policy.

7. Contact

Delivery support: support@pictureperfectproductions.org · Contact page